Ward Group conducted a survey on Information Technology (IT) Investment at property-casualty insurers.  The purpose of the survey was to provide guidance on the status of IT spending trends for 2012 and the degree of new system implementation. Key spending trends for major IT functions and specific initiatives being funded in 2012 were identified from study results, as well as trends in system development related to new system activity, project status, budget status, and use of vendors. 

 

Table of Contents

Study Overview

• Introduction
• Profile of Participants
• Executive Summary

Key Findings

• 2012 Information Technology Investment
  
  • IT Budget 
  • User Support
  • Network Services
  • Application
  • General Functions
  • Anticipated Change to IT Function Expenses
  • Average Increases to IT Functions Spend
    
• New System Implementation
  
  • New Systems Development Activity
  • New Systems Build vs. Buy
  • New Systems Development - PL vs. CL
  • Project Status
  • Budget Status
  • System Replacement