Personal Lines Independent Agency Carrier Service Center Offerings

Date:NOV 2015
Cost: $1000 Add to Cart
Detail: The independent agency business model has long operated by providing agents with commission in exchange for business generated and the ongoing servicing of policyholders by the agent; however, as the personal lines market continues to evolve, many carriers in this segment find themselves offering more service directly to policyholders than in the past.

To gather information on personal lines service industry trends, Ward Group conducted an in-depth survey of independent agency property casualty carriers. This report presents findings of this survey, including the practices personal lines service centers provide, whether the carriers are charging agents for this service, and what contract elements are in place.


Participant Profile

Independent Agent Property Casualty Carriers

Please contact Matt Ryan if you have quesitons or would like additional information regarding this study.

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