Underwriting Productivity - Commercial Lines - 2013

Date:SEP 2013
Cost: $5000 Add to Cart

Ward Group conducted productivity surveys for three key P&C carrier positions to benchmark average workloads, the impact of system capabilities on productivity, and other key efficiency business practices for personal lines underwriters, commercial lines underwriters, and claims adjusters. The surveys were designed to take into consideration the differences in job role and organizational structure.

This report is a summary of the findings for commercial lines.  Participants for the personal and farm productivity survey included a diverse group of 59 companies from the United States and Canada. 

Table of Contents

Study Overview

  • Executive Summary
  • Profile of Participants

Key Findings

  • Underwriting Workloads
  • Policy Administration Systems Capabilities
  • Policy Administration Self-Service Capabilities
  • Service Standards
  • Underwriting Report Ordering Practices
  • Other Underwriting Business Practices
For more information contact:
Matt Ryan

About Ward Management Team Opportunities News Speaking Engagements Symposium
Operational Benchmarking Compensation Surveys Compensation Consulting Sales Effectiveness and Agency Performance Case Studies Ward Research Center
About Ward's 50 Methodology Life-Health Ward's 50 Companies Property-Casualty Ward's 50 Companies
WRC Overview Strategic Studies Ward's 50 Comparisons
Symposium Speaking Engagements