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Did You Know?

High performing insurance companies have a lower salary expense.

	Your Company	High Performers	Overall Benchmark	Personal Lines	Commercial Lines
Salary Expense as a % of GPW	?	6.35%	7.86%	8.22%	7.20%

High performing insurance companies are more efficient in back office operations (i.e., general support, finance, HR, public relations, actuary, etc.).

	Your Company	High Performers	Overall Benchmark	Personal Lines	Commercial Lines
General Support Expense as a % of GPW	?	0.77%	1.22%	1.28%	1.05%

High performing insurance companies spend less on external IT consulting dollars.

	Your Company	High Performers	Overall Benchmark
IT Consulting Expense as a % of GPW	?	0.57%	0.78%

The adjusting and appraising function is a key indicator of the performance of your claims operations.

	Your Company	Overall Benchmark	Small Company	Large Company
Adjusting and Appraising Expense per Reported Claim	?	$314	$341	$308

Do you know how much you are spending to underwrite new accounts and how many you are winning?

	Your Company	Overall Benchmark
New Business Underwriting Expense as a % of GPW	?	0.87%
New Business Hit Ratio	?	42%

In today's market, competition is fierce and opportunities to offset expenses through growth are limited. Companies are being challenged to look for ways to stay focused on expenses.

BENCHMARKING WORKS!

Ward benchmarking is a proven management tool to help insurance companies control expenses and become more efficient.

We identify expense improvement opportunities of over 4% of revenue for most of our first year clients... many times our annual fees.

» Now Enrolling Benchmarking Participants for 2008!

Ward Group^® services include:

Benchmarking

The Ward Group annual benchmarking program is the leading insurance industry benchmarking service with separate programs available for property-casualty operations and life, health and annuity operations in the U.S. and Canada.
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Consulting

Our consulting services empower your management team to define a clear course of action for improving profitability and efficiency.
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» Now Enrolling Benchmarking Participants for 2008!

Ward Group® services include:

Ward Group^® services include: