Who We Are

Ward Group® is a consulting firm specializing in the insurance industry, and the leading provider of industry benchmarking and best practices services. We help insurance companies better understand operational performance compared to industry peers, identify opportunities to control expenses, and monitor results from year to year.

Ward® benchmarking is a powerful diagnostic tool to help decision-makers analyze staffing resources and operating expenses for core enterprise operations and key functional areas. Ward Group has worked with over 350 insurance companies. Separate programs are available for life, health and annuity operations and property-casualty operations.

In addition to our benchmarking services, Ward Group consulting services help insurance companies to maximize the potential of opportunities identified in the benchmarking process and to define a clear course of action for improving profitability and efficiency. Ward Group has consulted in many areas of company operations including agency management, business requirement analysis, process reengineering, productivity improvement, cost reduction, distribution system analysis, cost allocation, vendor selection and more.

The insurance industry today faces tremendous challenges. In order to remain competitive in this environment, insurance companies look to Ward Group for trusted peer group intelligence, and knowledge for developing an actionable plan for performance improvement.